About Lang Pools Inc.

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Lang Pool & Spa is a family owned business located in Fairfield County, Connecticut. We are members of the National Spa and Pool Institution (N.S.P.I.) and the Better Business Bureau of Connecticut. Lang Pool and Spa is the leader in Fairfield and Westchester County in the construction of concrete and vinyl liner swimming pools. We understand that your pool is a lifetime investment and we want to provide you with a lifetime of enjoyment. Our company motto is “We build swimming pools and relationships”! Though we build pools at a reasonable price, we do not limit your ability to create the pool of your dreams.

Our unique swimming pool is like no other in the industry! From the customization to the many choices of colors for our pools. We use the standard white plaster on our concrete pools but also offer a grey plaster finish or for another level of beauty our pebble tech or 3M Colorquartz™finish. Benches, love seats are a standard giving more enjoyment to your inground swimming pool.

For our vinyl liner pools we offer the option to match the interior of our pools whether you have us build you custom vinyl covered steps or standard acrylic steps. We have them manufactured to match the interior of your swimming pool. And with our wide array of choices we let you unleash the designer within! Our vinyl liner pools are less in cost but not in quality and appearance. Only Lang Pools offer this with a vinyl liner swimming pool. The looks of concrete (gunite) but with less cost!!

Some build cheaper pools, some build more expensive pools, but no one builds a better pool than Lang Pool! All the components that go into the construction of a Lang Pool are the best in the pool industry! We offer lifetime warranties on all of our pool structures and we use more concrete in our construction than any competitor in the industry.

Come to our showroom and see our demo pools! Compare a Lang Pool to the competitors! Or better yet let us take you out in the field to see how we can make your dreams come true! We put a vacation in your backyard at a sensible price.

Lang Pools is a proud winner of the 2016 Pulse of the City News Award.



Ten Reasons to Choose Lang Pools

  • Full showroom to see and touch samples, making the difficult choices easier.
  • Design team in store to help you visualize your future pool environment.
  • We service what we build.
  • User friendly, low maintenance swimming pools. We use the latest technology to make your pool experience enjoyable and intuitive.
  • Free computer analysis water testing in showroom.
  • 18 years in business, family owned.
  • Member BBB with an A+ rating and NESPA member.
  • Certified Pool Operator always in showroom, certified field technicians.
  • All service and construction scheduling is computer dispatched increasing efficiency and accuracy.
  • Project manager on all new construction to ensure quality and customer satisfaction.

Meet the Owner

Christopher Lang

Chris-Lang

Christopher Lang founded Lang Pools in 1993, shortly after finishing college at SUNY Geneseo in New York where he received his Bachelor of Arts degree in business administration. Christopher spent his high school and college summers working with his father for a swimming pool company in Long Island, NY and became very involved in the complete business. After visiting friends in CT, he decided to bring his business ideas and experience to the Fairfield County area.

After working nights in a restaurant and days tirelessly building his business, Lang Pools was born.  Chris is very proud that today Lang Pools is one of the most recognized swimming pool companies in the area. Christopher is a CPO (Certified Pool Operator) and a SP1 licensed pool contractor. Lang Pools is a member of the Better Business Bureau, NESPA, and has won many industry awards for pools built in the CT and Westchester, NY areas. The Lang Pool motto “We build swimming pools and relationships” is what the company is literally built on. Lang Pools prides itself on this relationship fostered during the construction and after the pool construction is completed. Lang Pools is one of the few pool companies that has a fully staffed showroom to allow our customers to visit at 169 Westport Avenue (close to Stew Leonard’s in Norwalk).

Christopher currently resides in Weston, CT with his wife and 2 children. When not working, Chris enjoys spending time with his family, swimming, and many other sports.  During the slower season, he enjoys skiing and can be found at the end of the day in the hot tub….of course.

Meet Our Team

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Edgar Mora

Project Manager

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Vanessa

Office Manager

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Kevin

Service Manager

Associations and Certifications

Lang Pools Inc. is proud to be a member in good standing with all of the following organizations:

Our Certifications

APSP – “THE ASSOCIATION OF POOL & SPA PROFESSIONALS”

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The APSP is the world’s largest international trade association representing the swimming pool, spa, hot tub and recreational water industries. APSP is the leading industry advocate promoting professional best practices through education, industry standards, and safety.

APSP members adhere to a code of ethics in business and technical practices and share a strong commitment to the safe, healthful, and enjoyable use of industry products.
The APSP effectively replaced another well-known industry organization known as “National Pool and Spa Institute” or NSPI in 2006.

 

More information at: The Association of Pool & Spa Professionals 
APSP Member Code of Ethics

All members of The Association of Pool & Spa Professionals agree to be dedicated to and to comply with the following ethical principles and policies:

To contribute to the health, safety and welfare of the public in the design, manufacture, installation, maintenance and operation of swimming pools, spas and hot tubs by complying with all applicable laws, ordinances or regulations and refraining from engaging in fraudulent or deceptive acts or practices.

  • To hold all necessary federal, state and local licenses, registrations and permits.
  • To hold legally required liability insurance, workers’ compensation insurance, and bonding.
  • To respect and not infringe upon the intellectual property rights of others and to refrain from using the property of others without their prior, written consent.
  • To advertise products, services and prices truthfully and consistently with all federal, state and local advertising practices requirements.
  • To establish prices in a manner that does not involve collusion with a competitor and to clearly communicate such prices to potential customers or clients prior to providing such products or services.
  • To provide written sales agreements when such are requested by customers or required by law.
  • To comply with the terms of all agreements, oral or written, regarding the provision of products or services.
  • To respond to any consumer complaints made to any governmental authority, Better Business Bureau or equivalent nongovernmental authority.
  • To exclude from company ownership or senior management any person or entity who or which, within the past three (3) years, has been convicted of or pleaded no contest (or its equivalent) to any felony or other crime involving business or financial practices.
  • To use the APSP name, logo and other intellectual property only when and as permitted by APSP, and to cease all such use upon suspension from or termination of membership in APSP.
  • To file a complaint with APSP regarding a potential violation of this Code of Ethics only when in possession of credible evidence of such potential violation.
  • To cooperate fully with any APSP investigation of a potential violation of this Code of Ethics.
  • To encourage utilization of APSP educational offerings as a means of enhancing the professional skills and business integrity of APSP members and their employees.

BBB – “BETTER BUSINESS BUREAU”

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The BBB is a private, non-profit organization whose mission is to promote and foster the highest ethical standards between companies and their customers in the areas of:

  • Dependable Service
  • Honesty In Advertising
  • Honest Business Practices
  • Reliable Complaint Handling Procedures

Examples of services provided by the BBB are Business Reliability Reports, Dispute Resolution, Truth-in-Advertising, Consumer and Business Education and Charity Review.

To be a member of the BBB, an applicant must:

  • Be invited to apply for membership by a staff person or Director of the Bureau.
  • Be actively engaged in business, in the BBB’s service area, for no less than 6 months.
  • Supply background information about the company, its principals or other information deemed essential to the BBB.
  • Cooperate with the BBB’s activities and efforts to promote voluntary self-regulation within the business industry.
  • Adhere to established BBB standards of advertising and selling, including the Code of Online Business Practices for online businesses that apply for the BBBOnLine Reliability logo, and cooperate with the BBB in matters relating thereto.
  • Promptly respond to any and all complaints forwarded by the BBB, and make good faith efforts to resolve all such complaints in accordance with generally accepted good business practices.
  • Comply with any decisions rendered through the Bureau’s or an alternative provider’s binding arbitration program.
  • Eliminate the underlying causes of patterns of consumer complaints that the BBB may call to the company’s attention.
  • Be free from an unsatisfactory report at the BBB in whose service area the company is headquartered.
  • Be free from any governmental action concerning the marketplace and its customers that demonstrates a significant failure of the company to support the principals and purposes of the BBB.
  • Support the principles and purposes of the BBB and not engage in any activity that reflects unfavorably on the BBB and its members.
  • Refrain from using the name or logo of the BBB for commercial, sales or advertising purposes in any manner not specifically authorized in writing by the BBB. Promptly notify the Bureau of any changes in ownership, licensing status, addresses, telephone numbers, web site and any other information deemed necessary by the Bureau.
  • Fulfill all licensing and bonding requirements of applicable city, county, state and federal agencies and authorities, and provide license numbers upon application for BBB membership and provide periodic updates on request of the BBB.

Businesses earning the right to be included in this organization have a strong reputation of taking care of their customers. More information at: Better Business Bureau

NESPA – Northeast Spa & Pool Association

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Northeast Spa & Pool Association (NESPA), Founded in 1950, has been affiliated with the Association of Pool & Spa Professionals (APSP). NESPA consist of five chapters – Capital (covering upstate NY), CONSPA (covering Connecticut), Long Island, Metro NY-NJ and PennJersey. Members include service companies, builders/installer, distributors, retail stores, manufacturer’s agents, manufacturers, independent pool and spa service companies and sub-contractors.

NESPA is the owner and producer of the Atlantic City Pool & Spa Show, one of the swimming pool industry’s largest events. The Show draws 11,000 people to Atlantic City for four days of educational, business and social activities each year.

CST® – Certified Service Technician®

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A Certified Service Professional® is an individual who has passed all the rigorous requirements of the APSP’s Certified Service Professional® training program. The three-level technical training program (TECH I, TECH II, and CSP) provides practical knowledge for technicians and service professionals, from structures and electrical systems, to hydraulics, pumps, and filters, to water chemistry and maintenance.

Afterwards, all graduates must complete continuing education requirements on an ongoing basis in order to maintain their CSP® certification.More information at http://apsp.org/education-certification/apsp-career-institute/cst-program-become-a-certified-service-technician.aspx

CPO® – CERTIFIED POOL OPERATOR®

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The Certified Pool/Spa Operator® certification program has delivered more training than any other program in the pool and spa industry since 1972, resulting in more than 200,000 successful CPO® certifications in 44 countries.

CPO® certification courses are designed to provide individuals with the basic knowledge, techniques, and skills of pool and spa operations. It covers 14-16 hours of information from the NSPF® Pool & Spa Operator™ Handbook (provided) and local codes taught by an NSPF® Instructor.

The CPO® program is widely accepted by health departments. More information at http://nspf.org/en/cpo.aspx